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St. James Winery,
Inc. Privacy Policy
Your privacy is very
important to us. We want to make your experience on the internet as enjoyable
and rewarding as possible, and we want you to use the internet's vast array of
information, tools, and opportunities with complete confidence.
We have created this
Privacy Policy to demonstrate our firm commitment to privacy and security. This
Privacy Policy describes how St. James Winery, Inc. collects information from
all end users of St. James Winery, Inc. internet services (the
"Services"),those who access some of our Services but do not make a
purchase ("Visitors") as well as those who make a purchase
("Customers"); what we do with the information we collect, and the
choices Visitors and Customers have concerning the collection and use of such
information. St. James Winery, Inc. requests that you read this Privacy Policy
carefully.
Introduction
St. James Winery, Inc. collects information such as credit
card information and contact information (name, billing address, shipping
address, phone number, email, date of birth) in different ways from Visitors
and customers who access the various parts of our Services. We use this
information primarily to provide a customized experience as you use our
Services and, do not share, sell, rent, or trade PII with third parties for
their promotional purposes.
. However, we may disclose
personal information collected if we have received your permission beforehand
or in very special circumstances, such as when we believe that such disclosure
is required by law or other special cases described below.
Data Security
The membership, bookstore
and donations information you provide - including credit card information - is
secured using Secure Sockets Layer (SSL) encryption technology. We use this SSL
technology to prevent such information from being intercepted and read as it is
transmitted over the Internet. The encrypted data goes to a secure site where
your information is stored on restricted-access computers located at
restricted-access sites. While we make every effort to ensure the integrity and
security of our network and systems, we cannot guarantee that our security
measures will prevent third-party "hackers" from illegally obtaining
this information.
Agents
We use an
outside shipping company to ship orders, and a credit card processing company
to bill you for goods and services. These companies do not retain, share, store
or use personally identifiable information for any other purposes.
Service Providers
We use
other third parties to provide Web Analytics and web hosting on our site, such
as live chat. When you navigate our site, we will share information such as
click paths, time on page, IP address, and general browser settings as
necessary for the third party to provide that service.
These third parties are
prohibited from using your personally identifiable information for any other
purpose.
Access
to Personally Identifiable Information
If your
personally identifiable information changes, or if you no longer desire our service,
you may correct, update, delete or deactivate it by making the change on our
member information page or by emailing our Customer Support at
info@stjameswinery.com or by contacting us by telephone 800-280-9463 or postal
mail at the contact information listed below.
St. James Winery
Customer Service Department
540 Sidney Street
St. James, Missouri 65559
Responses to Email Inquiries
When Visitors or Customers
send email inquiries to St. James Winery, Inc., the return email address is
used to answer the email inquiry we receive. St. James Winery, Inc. does not
use the return email address for any other purpose and does not share the
return email address with any third party.
"Cookies"
and How St. James Winery, Inc. Uses Them
A "cookie" is a small data file that can be placed
on your hard drive when you visit certain Web sites. St. James Winery, Inc. may
use cookies to collect, store, and sometimes track information for statistical
purposes to improve the products and services we provide and to manage our
telecommunications networks. If you are a Customer, we may use a cookie to save
your settings and to provide customizable and personalized services. We do link
the information we store in cookies to any personally identifiable information
you submit while on our site. These cookies do not enable third parties to
access any of your customer information. Additionally, be aware that if you
visit non-St. James Winery, Inc. web sites where you are prompted to log in or
that are customizable, you may be required to accept cookies.
Some of our
business partners (e.g., web analytics) use cookies on our site. We have no
access to or control over these cookies.
This
privacy statement covers the use of cookies by www.stjameswinery.com only and
does not cover the use of cookies by any advertisers.
Special Cases
It is the policy of St.
James Winery, Inc. not to use or share the personal information about Visitors
or Customers in ways unrelated to the ones described above without also
providing you an opportunity to prohibit such unrelated uses. However, St.
James Winery, Inc. may disclose personal information about Visitors or
Customers, if we believe that it is reasonable to do so, including: to satisfy
laws, such as the Electronic Communications Privacy Act, regulations, or
governmental or legal requests for such information; to disclose information
that is necessary to operate the Services properly or to protect St. James
Winery, Inc. and our Members.
Public Forums
Please remember that any
information you may disclose in our Discussion Forum or Product Review
sections, or other public areas of our Web sites or the internet in general,
becomes public information. Please exercise caution when deciding to disclose
personal information in these public areas.
We do not knowingly collect
PII from children under the age of 13.
If we
decide to change our privacy policy, we will post those changes to this privacy
statement, the home page, and other places we deem appropriate so that you are
aware of what information we collect, how we use it, and under what
circumstances, if any, we disclose it.
We reserve
the right to modify this privacy statement at any time, so please review it
frequently. If we make material changes to this policy, we will notify you
here, by email, or by means of a notice on our home page.
St. James Winery, Inc. is a licensee of the TRUSTe Privacy
Program. TRUSTe is an independent, non-profit organization whose mission is to
build user's trust and confidence in the Internet by promoting the use of fair
information practices. This privacy statement covers the Web site www.stjameswinery.com.
Because this Web site wants to demonstrate its commitment to your privacy, it
has agreed to disclose its information practices and have its privacy practices
reviewed for compliance by TRUSTe.
If you have
questions or concerns regarding this statement, you should first contact Nick
Krueger at info@stjameswinery.com. If you do not receive acknowledgement of
your inquiry or your inquiry has not been satisfactorily address, you should
contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php
TRUSTe will then serve as a liaison with us to resolve your concerns.
Effective
Date: 05/10/2007
Where to Direct Questions
About the St. James Winery, Inc. Privacy Policy
If you have any questions
about this Privacy Policy or the practices described herein, contact:
St. James Winery, Inc.
540 Sidney Street
Saint James, MO 65559
Phone toll free 1-800-280-9463
Email: info@stjameswinery.com
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